If you are facing any difficulties contact us on +359 889 901 989
Frequently asked questions about Platinum hotel
If you are facing any difficulties contact us on +359 889 901 989
The regular check-in time is 14:00h.
The regular check-out time is 12:00h.
Yes, we do offer promotional rates and special offers. You may find our recent offer in OFFERS PAGE, or you may sign up for our regular newsletter with our SECRET SPECIAL OFFERS.
Platinum Hotel & Casino offers parking for all guests and it is absolutely free of charge.
All rooms in Platinum hotel & casino are non-smoking. However our rooms with balconies offers the opportunity to smoke outside the room.
Yes, certainly! Please contact Guest Relations department or the Recpetion desk if you would like wheelchair-accessible room.
Guest Relations Department - +359 889 901 989
Reception Desk - +359 749 884 85
Yes, the mini bar is paid. Every room at Platinum hotel & casino has Mini bar menu where you will find all prices.
Yes, Platinum hotel & casino Bansko offers Wi-Fi connection in every room and the whole teritory of the complex absolutely free of charge.
If you need any assistance with the password, please contact Reception Desk.
If you have special event while at Platinum hotel & casino Bansko and you want us to help you to surprice your loved or special once, please contact Guest Relations Department for assistance.
Yes, Platinum hotel & casino offers luggage room for all guests free of charge.